NPCI said that it has faced "intermittent technical issues" that caused a "partial decline" in UPI.
UPI Down: Unified Payment Interface (UPI) services experienced a major outage on Wednesday evening, leaving users across the country struggling to complete transactions. Popular digital payment apps, including Google Pay, were affected, with complaints pouring in from frustrated customers.
Thousands Report Payment Failures
According to outage tracking platform DownDetector, as many as 3,132 complaints regarding UPI failures were logged by 8:01 PM. Google Pay alone accounted for 296 of these reports, indicating that multiple platforms were impacted.
Many users took to social media to express their frustration, citing failed payments, delays, and transaction errors.
With UPI being the backbone of digital transactions in India, the disruption caused inconvenience to businesses and individuals relying on instant payments. Many reported being stuck at stores, unable to make purchases, while some faced difficulties in sending money to contacts.
As per Downdetector, banking services of HDFC Bank and Axis Bank are affected too, with more banks such as Bank of India and Bank of Baroda also taking a turn for the worse at the time of writing.
NPCI Reacts
At around 8:45 pm, Downdetector showed a dip in reports of outages, signalling restoration of UPI services for some users.
UPI protocol developer, National Payments Corporation of India (NPCI), said that it has faced "intermittent technical issues" that caused a "partial decline" in UPI.
NPCI had faced intermittent technical issues owing to which UPI had partial decline. The same has been addressed now and the system has stabilised. Regret the inconvenience.
— NPCI (@NPCI_NPCI) March 26, 2025
Netizens Vent On X
Users took to X (formerly Twitter) to vent their frustration. Here are some of the ones that stood out:
For the first time in my life I've experienced UPI downtime.
— Anas Khan (@AnxKhn) March 26, 2025
Not Banks, or gateways, but @UPI_NPCI itself
btw, uptime was 100% in feb 🫡 pic.twitter.com/UkNpxC2KSg
UPI Down ⚠️
— Crypto with Khan ( SFZ ) (@Cryptowithkhan) March 26, 2025
Nationwise issue or it's only me ?
UPI down. pic.twitter.com/ZTzx3xAz4m
— Abhishek Yadav (@yabhishekhd) March 26, 2025
UPI hi down ho gaya, 2 dost pani puri kha ke dukan pr khade hai 30 min se🤣
— cheese maggie (@_satoru_sensei) March 26, 2025
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